Moderation FAQ
Short answers about who moderates, automation, shadow bans and advertisers.
Who are the moderators?
Global moderators work for the platform. Communities can also appoint their own moderators, who can hide content and issue sanctions of up to 7 days in their community only.
Do robots ban people?
Automation scores spam signals — duplicate texts, link floods, reports from experienced members. The slowdown and write bans of up to a week can be automatic and are marked as such; a permanent ban is always a human decision. While automatic sanctions run in test mode, they only alert moderators.
Do you shadow-ban users?
No. If we restrict something, the author is told what, why and how to appeal. Automation can only alert moderators or apply visible, explained sanctions.
Can advertisers or Premium members get special treatment?
No. Moderators apply the same rules to everyone. Advertisers can't remove critical comments under their ads.
I disagree with a decision. What can I do?
Appeal it from the statement of reasons within 180 days. A different moderator reviews it.
Where can I see moderation statistics?
On the moderation transparency page, updated from the moderation log.